BMA E-Commerce Solution

BMA’s B2B E-Commerce module is totally integrated with your customer, inventory, and ordering information. There is no need to maintain two databases and perform cumbersome import/export functions. No need to upload inventory to your web page, or reenter customer orders. Your customers see the information you want them to see. You have the ability to tailor what customers will see what information. Our e-commerce site uses the same logic and business rules whether your customer calls in or they use the Internet. Now your customers can enter orders, check stock, access quotes, check order status, and even make payments around the clock! Now that’s customer service!

A. Design Capabilities back to categories

• Design your e-commerce site from within BMA.
• Utilize the same search capabilities that are available within BMA.
• Flexible and powerful e-commerce without programming – just place the information where you want it to appear.
• You can create multiple design templates and designate which one will be assigned to each customer.

B. Website Shopping Cart Example back to categories

• It is totally integrated with BMA’s customer, inventory, and ordering databases. There is no need to update e-commerce inventory or to import e-commerce orders.
• You can display online product images and extended product text descriptions. You can even display specification sheets!
• You can implement customer based product purchase restrictions.

C. General User Capabilities back to categories

• Customers may place orders directly from your e-commerce site.
• Online customer account history is available
• Real-time online order status and shipment tracking is available.
• Order confirmation and shipping confirmation sent via email automatically.
• Purchases placed on account or paid with credit card.
• Customers can access their item order history to assist the reordering process.
• Customers can modify his open orders.
• Customers can check status of open orders, stock availability and pricing, bids, or their own accounts receivable.
• Unlimited Complex Products
• Flexible Configuration
• Compatibility Rules for cross-selling products
• Types, modifications and properties for products
• Step-by-step product creation
• Save shopping carts of Customers.
• E-Cash electronic payment method can be used.
• Open order search by customer purchase order.
• Orders can be converted from a previously entered quote or order.
• Product searches by: Key words, Item number, Vendor number, Class, Auxiliary number, Alternate Code, Equivalent Code, Customer Item number.
• Salespeople are electronically notified by web order submission.
• Inquire into open invoices, account balance, and account ageing.
• Customers have the ability to change their own passwords .  

D. Specific User Capabilities back to categories

 1. Customer Care:

• Customers can search & browse personal order history
• Integrated configurable store product search
• Real time order tracking
• Customer can choose between account registration and express checkout
• The possibility to disable checkout without registering
• Password reminder for customers
• Automated e-mail notifications for both customer and Administrator for all orders placed
• Automatically generated printable invoices when order is complete and attached to email.
• Wish list
• "Send to friend" section
• Ability to save the customer's cart
• Printable versions of pages
• Multiple customer types w/unique pricing for every customer type
• Memberships and special pricing
• "Clear cart" button
• Edit product options in cart/wish list
• Printable invoices
• Second address line for user profiles
• All customer's data is stored in database
• Greet regular visitors
• Registered customers can be offered discounts
• Registered customers do not have to enter their data again (except credit card data)
• Registered customers can edit their profile
• Registered customers can access history of their orders
• Real-time order tracking for registered customers
  

2. Product Details:

• Unlimited product options/variants/properties w/optional price modifiers
• Unlimited custom input fields for products
• Customer-defined prices
• HTML-enriched product descriptions
• Unlimited number of product images
• List a product in several categories
• Manufacturers module
• Ability to display product detailed images in popup windows

3. Merchandising and Inventory:

• Discount coupon codes and gift certificates
• Full inventory control
• "Out of Stock" Messages
• Quantity discounts
• Retail and wholesale price
• Limit minimal order amount

4. Shipping and Tax:

• Real-time USPS, FedEx and UPS shipping calculation from one location
• Unlimited number of custom-defined delivery methods
• Flat rate, weight, order total and per-item based shipping
• Different weight limits for different delivery methods
• Markups for real-time shipping
• Mark your products as "free shipping" products
• Promotional "free shipping" coupons to your customers
• Add handling/freight charges
• Handle international, domestic and local shipping
• Restrict shipping by location
• Allow your customers to choose delivery methods
• Customizable tax calculation
• Product-specific taxes
• Taxes & shipping fees depending on client's location
• "Tax exempt" feature

5. Sales Analysis & Tracking:

• Comprehensive statistics:
• Number of orders
• Number of customers
• Product views
• Category views
• Sales by product / best sellers
• Total sales
• Searchable order data
• Order data is easy to print
• Printable shipping labels
• Shipment/fulfillment interface
• Export sales & customer data for use in a spreadsheet
• Export orders to QuickBooks format

6. Payment Gateways & Methods:

Although the desired method of payment is to collect credit card information via the website, and run the transaction manually, the following options are available at any time.

• Allow payment via several online payment modules
• Payment systems (including Pay Pal payments)
• High variety of real-time credit card processors (over 100 payment gateways)
• Check processors
• Manual (offline) credit card processing Pay Pal payments
• Predefined set of payment methods (offline): checks, purchase orders, phone orders.

7. Repeat Customer Accommodation:

• All customers’ data is stored in a database
• Greet regular visitors
• Registered customers can be offered discounts
• Registered customers do not have to enter their data again
• Registered customers can edit their profile
• Registered customers can access history of their orders
• Built-in newsletter engine
• Real-time order tracking for registered customers
• Moderated product reviews and ratings

8. Web-based control panel:

• Password-protected administrative access
• All changes are real-time
• Control the cart from anywhere in the world using your web browser
• Admin accounts
• User-defined date/time format

9. Security:

• Full HTTPS/SSL support
• Secure HTTPS/SSL administrative access
• Password-protected administrative access
• Strong Blowfish encryption for sensitive customer data
• PGP-encrypted e-mail notifications
• Real-time security notifications of all failed login attempts
• Stop list module allows disabling shop usage from specific IP
• Backup sub-system

10. Options:

• Ability to have shipping method on a per product basis
• Customer’s ability to Re-order a previously placeed order, by clicking a link in their orders history
• Google Base Data feed (is where Each product is uploaded to be displayed on froogle.google.com)
• Newest product rss feed (is a data xml file that is created each time a new product is added. This XML file can be syndicated to different websites, and search engine directories to display the newest product.)
• Sales & statistics software package with Live Chat feature

E. BMA B2B E-Commerce Sites back to categories

BMA offers a unique and comprehensive solution when it comes to websites and E-commerce.

Using tools like Advanced Java scripting, Macromedia Flash and several graphic design programs… all of which makes it possible for our company to deliver to you a first-rate website with dynamic functionality. Our unique approach will take away all of the worries about having a website developed. No unexpected surprises. We alert you to all the different options and then we layout the design that will put your company at the top. We gladly put our expertise to work just for you, and as usual you will receive the same accurate, courteous and good quality service that you are accustomed to receiving from us.

BMA E-Commerce Solution can integrate with an existing Website or BMA can create a Website for you.

• Registering
• Develop a unique look (Many template options)
• Developing the website.
• Hosting your website on a State of the Art Server.
• Professional graphics
• Animated graphics
• Credit Card Processing
• Search engine(s) registration,
• Corporate e-mail,
• Flash presentations,
• Shopping Cart
• Many other services, such as developing portfolios, forms, digital photography…

Check out these great BMA B2B E-Commerce Solutions:

www.raqware.com

www.lafasterners.com

www.heavydutystore.com

three different companies, three different looks

F. Ongoing Usage Statistics back to categories

G. B2B E-Commerce Set-up back to categories

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